Offsite and Online Backup seemed the only route to take for us in our busy practice. However, we were seriously concerned about confidentiality of patient records and wanted a provider operating domestically here in Ireland. When making this decision, in 2009, we considered several Offsite Backup Solutions in parallel with DataBackup Online Backup – not something that I would contemplate myself.
However, my brother, Maktoum, is an IT Security Consultant with Dubai eGovernment (www.dubai.ae). He did a thorough and exhaustive examination and security testing of the alternative offerings and, for security concerns, settled on DataBackup Online Backup.
I had a lady in, installing Voice Recognition and Digital Dictation last April ( April 2011 ). She managed to trash some settings in the Word Processing package. I was very impressed when I got a call directly to a prior-nominated number ( my mobile ) before they would even entertain her on the phone. Strict but secure – my patient data is safe.
Technical Support is personal, attentive and impressive. I am very, very impressed with the service.
I overlooked backing up my files for a long time, like many others, until my hard drive crashed one day and all my data was lost. Luckily, on this instance we were able to recover all but at a cost of several 1000’s.
We then backed up on tapes and CD’s but this was proving very hard in order to keep an offsite backup up to date.
For some times now we have swapped to remote online backup with DataBackup. It was easy to set up and all four computers are automatically backed up every night for us. I just get an email every morning with a report letting me know that all my files are backed up. Worth every penny!
We are not strangers to Online Backup Providers – we have used Online Backup since 2006.
One word of advice to anybody considering Online Backup – Be Careful there’s a lot of Cowboys out there ! ! !
We actually went through two different providers before discovering the DataBackup product offering. DataBackup don’t just backup up the data for us they also monitor the servers and send us Daily & Weekly reports. Customer Service second to none. We do regular test restores and have never had a problem.
Truly excellent all round service – Second to None
We have been using the DataBackup Online Backup Service to back up our office work every evening. This includes our accounts receivable, our rent management system, our valuations and all work done each day. The backup happens each night and we get an email in the morning telling us that it happened. Felt Mundane, Boring & Felt Like A Waste of money?
That was until one Sunday night our server corrupted and decided to wipe large portions of our information.
That’s when Data trust earned their money. They delivered one of their servers to our office and thanks to the on line back up had us up and running with NO loss of information before lunchtime Monday. That’s why we use DataBackup Online Backup . . . .
..…We have been using DataBackup for our corporate online backups since they began offering this service in 2004. Moving to an Online Backup solution has given us far more confidence that our data is 100% protected, no more forgetting to put the tapes in or worrying if they need replacing etc. We get a report each day with details of completed backups and alerts if we have any looming space issues. We have found the service and response times from DataBackup to be excellent and would have no hesitation in recommending them to other users…..
This firm has used DataBackup to provide backup facilities for us for over 8 years now. In the course of that time we have never had a failure, any queries that we have raised have been satisfactorily resolved and in double quick time. We can unhesitatingly recommend the system to persons seeking computer backup facilities.
Paul N.Beausang & Co. Solicitors, Paul N.Beausang & Co. Solicitors
Like many small businesses we didn’t realise how much we depended on IT machine until disaster stuck. The main machine that we use for all our payroll and accounts failed following running a routine update. We worried that we had lost years of work. A friend recommended we contact the team at Databackup.
They were terrific, not only did they manage to regain the information we had originally lost but also had our machine running like new. Lesson learned we signed up to their Online Backup Service.
Our system is now backed up every night, we receive an email confirmation everything is working as it should; as well as this I know the team there actively monitor these reports and contact us straight away with any issues; such as when one of our staff turned the system off overnight.
I would highly recommend using DataBackup Online Backup for both the peace of mind their service provides and the timely, professional and personal assistance they provide
I can wholeheartedly recommend the DataBackup Online Backup Service. We use them, as a partner, for Recovered Data Vaulting.
Sometimes I wonder are you doing us out of possible Data Recovery Work! – People with Good Backups generally don’t usually require Data Recovery Services. 🙂
Excellent service. Very, very impressive accomodating service. . . . .
Congrats on ESI Award Guys … Well Done – Well Deserved . . . .
DataBackup provides our business with the peace of mind of knowing that all of our data is safe and secure.
I am very happy with the service I have received from DataBackup. We have been a customer since the company’s inception and I find the staff very friendly and helpful.
The cost of the service is very reasonable and it is monitored so that DataBackup staff know about a problem before I do!
I would have no hesitation in recommending Data Trust to anyone needing a safe and secure off site backup service
Lisa Duggan, Accounts Manager, Techplus Ltd
Solicitors have a duty to protect their clients’ data – the consequences of neglecting that duty does not bear thinking about. As with all Legal Practices, we engage a Third Part IT Support Partner to keep our IT Infrastructure up to date and performing optimally.
We have to back up a lot of different system here in the Practice – Our Practice Management Systems, Our Risk Management System, Our Accounts Package, All our Outlook Data ( e.g. eMail, Calenders, Contacts etc. ), Voice Recognition Voice Profiles etc. this would probably be typical of a lot of Legal Practices.
One of the nicest developments, in the last few years, has been Online Backup. It dispensed with the “feeling of vulnerability” involved in ensuring someone changes a tape every day, checking whether the backup actually ran OK and then ensuring the tapes are stored safely.
In 2005, our IT Service Provider recommended the DataBackup Solution – it has worked a treat . . . Support is proactive and timely. Daily eMail lets us know that all our Data has been backed up
I have employed DataBackup to look after all my Data Backup Requirements for the past few years. They have always acted in a proactive manner with expertise and in a timely manner. Would highly recommend them.
With eight busy creches on the go, the last thing I could occupy my time with is worrying about whether our systems were being backed up or not.
Obviously, for us, security was a big concern. To this end, our Creche Software Supplier did a thorough test on the DataBackup Solution. They satisified themselves that all of our data is totally encrypted before leaving any of our creches and is then securely transmitted to and stored in a suitable offsite data holding facility – in fact, there are three separate offsite copies of all of our data. Our data is secure and offsite at an acceptable cost.
We engage DataBackup to do quarterly data audits and we ensure that any all software suppliers liaise directly with DataBackup before installing any new software packages.
DataBackup online backup works well for us.
Deirdre Kelly, Managing Director, Links Childcare
Our electronic data is one of our most valuable assets – second only probably to our reputation. If we lost our electronic data – our reputation could go as well. I am sure that this is the same for all professionals / professional organisations.
No member of staff should be asked to carry the responsibility of making sure the backups are run – too many things could go wrong. Accordingly, I used to change and store the tapes myself before the changover to DataBackup, in 2006.
It’s a great system and it’s very easy to double check that the backups are happening – just check your mail. Anytime there’s a problem they’re on the phone to you to discuss – it’s re-assuring to know that they are “on the case”.
We have been trained to do restore as well – very simple.
This is the way things should be and are going to be. . . Excellent System.
Thomas Loomes, Thomas Loomes & Co. Solicitors
We are in the business of designing, developing and supplying Software to the Legal Profession throughout Ireland. Use of our Software involves our Users in committing sensitive and critical information to their computers. Loss of that information would have serious consequences for Lawyers and their businesses.
We use the services of DataBackup because we are fully confident of their professionalism. Our confidence is boosted by the fact that it’s Managing Director, John O’Shea, is a professional who has a proven track record of treating data with the utmost respect.
Giving staff the responsibility for backup of their employers’ data is a duty too far. Asking DataBackup on line backup to carry out this duty is similar to taking insurance cover.
We have no problem in recommending DataBackup as we know that our trust is well founded.
This firm has used DataBackup to provide backup facilities for over 8 years now. In the course of that time we have never had a failure, any queries that we have raised have been satisfactorily and quickly resolved. We have found the staff helpful and efficient. We can unhesitatingly recommend the system to persons seeking computer backup facilities.
We have been using DataBackup to look after all our Data Backup Requirements for the past number of years. We can confirm that they have always acted in a very co operative professional manner. We can confirm that the individuals are very personable to deal with in relation to any issue that may arise and have always addressed any such issue as expeditiously as possible. We would certainly recommend Data Trust and the professional reliable service they provide.
David Fitzgerald, Solicitor, Fitzgerald & Company Solicitors
As a busy legal practice, backup is critical to our business. It is imperative that in the event of a system failure we can access all our files and client information immediately.
In our line of business confidentiality is not just important, it is an absolute must. We need to be confident that our data remains protectedatall times.
We have used DataBackup for several years now and cannot recommend it highly enough.
The cumbersome task of changing backup tapes is now a thing of the past. Instead we receive an email each morning confirming that the system is backed up. If there is a problem we are alerted by email, followed by a phone call from the team at Data Trust. The team at DataBackup are extremely professional, obliging, efficient and excellent at what they do.
I have absolutely no hesitation in recommending DataBackup to anyone looking for a back up solution. The customer service and response times have never fallen short of what DataBackup promises. Data Trust is a failsafe, economical way to protect your data and your business.
The security of our company data was a constant concern for us – as I am sure it is for everybody, at some point in time. We hadaTape System which relied on several factors – someone remembering to change tapes, age of tapes, safe storage location of tapes etc. We just always had that nagging worry – a worry that we could do without.With the DataBackup Secure Online Backup; the whole process is automatic and we get an eMail after every backup to tell us what the status of the backup was. Anytime there’s an issue we are contacted by the guys on the Help Desk to explain what happened and we are continually updated as the issue is resolved.
Test Restores, with the Tape System, was a “Black Art” – the right Tape had to be located and restored in a particular sequence – pretty complicated. The net effect was that test restores could only really be done by our IT Support Company. With the DataBackup Backup; the test restore is just a case of opening the application and following a wizard process within – very, very easy to validate the actual usability of our backups via test restore.
Flo Web Design Ltd has been using Data Trust Ltd for our back up for a number of years now. Following a crash on one of the hard drive back in 2005 we realised the manual backup we had in place just wasn’t adequate and ended having the hard drive recoveredatan high cost not to mention the time lost.
Since we have turned to Data Trust Ltd which backs up all new and updated files every night. We have recently been in the position where we had to use backed up files, it is easy to do and all our missing files were back within minutes. It was a relief and is a piece of mind to know that our work is backed daily.
I would highly recommend the services DataBackup Ltd offers, the back up is excellent with a great support at very competitive prices.