July 18th, 2010

Really make the Switch move to databackup.ie from any other Irish backup provider and we will cut your invoice in half, thats right what ever you are paying at the moment we will reduce your cost by 50%
This offer applys for order in July and August and you must send us your current invoice.
Free migration with no downtime, will be carried out onsite by our tech’s, you dont even need to contact your current provider until the job is done and to tell them to stop billing you.
Not all Backup Providers offer the same, databackup.ie are the largest for a reason, heres what we offer and why we are unmatched by any other Irish Firm.
- We use fully I.S.O Certified Data Centres
- We now offer Data Guarantee
- Our service is fully managed and monitored
- We offer 24 hour support
- We have a who’s who list of 4000 Irish Companys trusting us with their data.
Cut your costs today, stop paying more than you have to, and get a better, more reliable service in the process.
Contact us 018997167
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May 24th, 2010

We are delighted to have our urgent data recovery services now availible to customers.
We recover data from all manufacturers and types of hard disk drives, and our staff has factory-level knowledge of all makes of hard disk drives, including desktop, laptop, server, RAID and external hard disk drives.
IF WE DO NOT RECOVER YOUR DATA YOU WILL NOT BE CHARGED A FEE!
Disk failure/data loss falls under a number of categories, including:
- Operating system corruption
- File system corruption
- Operating System Re-Installation/Re-formatting
- Disk Partitioning
- Accidental or malicious deletion
- Firmware corruption
- Disk Motor Failure
- Disk Head Failure/Crash
- Disk Platter Surface Defects
- Seized drive mechanism
- Electronic failure
We use a controlled environment to minimise particulate contamination when hard disks need to be opened to determine the failure mode, and to make necessary repairs prior to recovering the data. Conducting ‘open-drive’ work in a normal workshop environment can be catastrophic to the platters and heads when the drive is spinning.
Posted in blog | 5 Comments »
May 14th, 2010

DataBackup.ie have created 5 new roles in a total revamp and expansion of their customer support team. 2009 and the first quarter of 2010 has supplied our company with rapid customer growth and our support systems and process’s need to be changed to cope with this growth.
Our new employee’s are being trained at the moment at our new HQ at Ashpine House, Dublin 11 and will go live supporting customers from May 21st.
A new support portal will come online for that date also.
The new roles are
- Level 1 Customer Support (two)
- Level 2 data protection expert
- Channel Support Manager
- Proactive Support Admin
We aim to stay Ireland’s #1 provider for databackup and this helpdesk will greatly improve support.
Posted in blog | 3 Comments »
April 1st, 2010

Call today! 01 899 7167
Today we are delighted to have moved into our new second facilities in Ashpine House, Dublin Business Estate, Dublin 11. Which will be our new expanded Customer Contact Centre.
New telephone numbers are going up on the website as we speak which are a PRA system which allow us to handle up to 30 calls at any one time. This move has opened up a number of new positions in the company which have been filled which include new support and sales people.
Shortly we will be offering an SLA on support queries and overall KPI’s of our support processes are getting a lot more aggressive due to our additional resources available at Ashpine house. With a goal of offering better support than any other provider in Ireland.
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March 29th, 2010

DataBackup are in the middle of a new expansion of our Customer Support & Dublin Field Divisions, the move will open up five new vacancies in total and is a measure to implement a new Support Process with Service Level Agreement which is planned to be rolled out to customers by the end of May 2010.
“Our customer base has grown quite rapidly up to this point we now cater for over 3500 Irish Business, our support teams and the way we handle such a large amount of clients needs to grow with our company” commented Tom O’Connor of DataBackup
“I don’t believe we have done this yet, so I have put a number of national sales positions on hold this year to focus on getting our support infrastructure where it should be, I have even taken over management of some of our Channel customers myself, as their Channel Manager, where I would normally be out closing new deals” - continued O’Connor
“There is also a new accounts department going into place where as before it was the company Directors doing their own invoicing and billing” he finished.
Our 2nd office will be based in the Dublin Industrial Estate, Dublin 11 and will feature a large secure warehousing unit which is under construction for a new Document Storage & Document Management wing which will be part of our business going into 2011.
This site will also feature our new training rooms, for our Sales, Marketing and Technical training of our Reseller Divisions. Which are now taken place monthly.
It is planned we will go live in our second site by the end of next week.
Posted in blog | 3 Comments »
March 10th, 2010

Value Added Partners of DataBackup.ie can now setup a turn key Backup Business in a matter of Minutes, and cross sell Online Backup Services to their customer base earning huge margins in the process.
DataBackup.ie have developed the first Reseller Cloud System for Ahsay in Europe which gives Partners full admin access to their very own data vault space!
Companys can now Resell online backup buying at only €0.25cent per Gigabyte of compressed Storage Space in an Irish Datacentre !
The new Cloud System also allows for Partner branding which is also a first and not seen before in the Irish market.
Company’s who signup in March will receive a 2 day training passport , giving them a days Sales & Support training on Online Backup.
About DataBackup.ie
DataBackup are members of the IIA, ICS and Registered with the data commissioner they are Ireland’s largest Online Backup company hosting in excess of 3500 companys nationwide. They only use Irish Data Centres, which are ISO Certified and offer 24/7 Support.
See www.databackup.ie for details!
Posted in blog | 4 Comments »
March 7th, 2010

Not only is DataBackup.ie the largest online Backup provider in Ireland, Gold Partner certified with Ahsay and using ISO certified data centres, but our size and investment in our leading backup infrastructure allows us to also be the most competitive backup provider in Ireland.
We strongly believe in our open book pricing model of 50 cent per Gigabyte direct to you the end customer or 25 cent per gigabyte to our Resellers.
DataBackup.ie Guarantee to beat any competitors quote for online backup, meaning if your not with DataBackup.ie for your online backup services you are paying far more than you should be!
When you choose DataBackup.ie for online backup you know your business is getting the very best price while trusting your backup to Ireland’s largest backup provider, on our leading Irish infrastructure backed by our 24/7 telephone support.
Posted in blog | 3 Comments »
February 1st, 2010

Ok I will probally get in a hell of a lot of trouble for this but I couldn’t resist. :) All across the ICT a common phrase of sales guys, when a competitor is giving a hell of a deal on a sales bid against them to a prospect, is “dropping their pantys” and that reaction would mean it’s not possible to beat that competitors offering or price.
So we are so excited about our brand new storage extension giving us the availability to supply our customers with the best possible pricing in Ireland’s leading data centres, we are doing just that, “dropping our pantys” with brand new pricing and storage bundles!
Direct Customers will now purchase online backup at €0.50 cent per Gigabyte
Our new Online Backup plans can be viewed here
Channel Partners will now purchase online backup at €0.25 cent per Gigabyte
Our White Label Reseller pricing can be viewed here
As always all data is stored in a Site A and a Site B in Ireland’s leading data centres, and come with around the clock support.
Please contact our sales department.
Posted in blog | 5 Comments »
November 30th, 2009

Website outlook offers a super little tool to give you an independent view of the amount of visitors a website is getting on a daily basis.
Super for giving you a snap shot of competitors to make sure your website is getting more web traffic and customers coming in than the competition.
Hours of endless fun
check it out!
www.websiteoutlook.com
Posted in blog | 1 Comment »
November 29th, 2009

If you pick up today’s Sunday Tribune, page 6 features an article by Mark Hillard on databackup.ie and the amount of damage being done to compaines on the West of Ireland due to the recent flooding and data loss.
The in debt article goes into detail with the situation a business finds themselves in when a water damaged hard disk is all they have to restore from.
Posted in blog | 4 Comments »